At Jifol Wood Press Oil, we aim to process and ship your order as quickly as possible. We understand that there may be situations where you need to cancel your order, and this policy outlines the terms and conditions regarding cancellations.
1. Order Cancellation Eligibility
- Time Frame for Cancellations: You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped.
- After 24 hours or once the order has been processed for shipment, cancellations will no longer be accepted.
2. How to Cancel an Order
To cancel your order:
- Contact our customer support team as soon as possible at [support email] with your order number and request for cancellation.
- If your cancellation request is received within the 24-hour window and the order has not yet been processed or shipped, we will cancel the order and issue a full refund through your original payment method.
3. Orders Already Shipped
- If your order has already been shipped, it cannot be cancelled.
- Once shipped, the order falls under our No Return and No Exchange Policy, and the sale will be considered final.
4. Refund for Cancelled Orders
- If your order is successfully cancelled within the 24-hour window, you will receive a full refund. Refunds will be processed within 5-10 business days depending on your bank or payment method.
- Any fees associated with the cancellation will not be applied unless the cancellation request is made after the order has been processed.
5. Refused Delivery
If you refuse delivery of an order that was not cancelled in time:
- The package will be returned to us, but you will not be eligible for a refund, as our No Return and No Exchange Policy will apply.
6. Contact Information
For any questions or to request a cancellation, please contact us:
Email: Info@jifol.com
Phone: +91 9868181814
Address: Shop No 7 , Plot No 426 , 427 and 427A , Ground Floor, Khasra no 23/16 and 23/17 , MBR Enclave Pochanpur Sector-23 , DWARKA, South West , Delhi-110078
This policy outlines clear guidelines for cancellations, emphasizing the importance of cancelling within a set time frame and protecting your business from late cancellation requests.
