At Jifol Wood Press Oil, we are committed to providing high-quality products to our customers. Due to the nature of our wood press oil and the sensitivity of product handling, we have a strict No Return and No Exchange Policy. Please read the following terms carefully before making a purchase.
1. No Returns
Once a product has been sold, we do not accept any returns under any circumstances. This is to ensure the safety and integrity of our products, especially since we deal with consumables. We encourage you to review your order carefully before completing the purchase.
2. No Exchanges
We do not offer exchanges for any products after they have been sold. Please make sure to review the product description, size, and other relevant details before placing your order. All sales are final.
3. Defective or Damaged Products
In the unlikely event that you receive a defective or damaged product:
- Please contact us at [support email] within 48 hours of receiving the product.
- Provide your order number and include photos of the damaged or defective item.
- Upon verification of the issue, we will send you a replacement or provide a refund at our discretion.
- Claims made after 48 hours of receipt will not be accepted.
4. Cancellation Policy
Orders can only be cancelled within 24 hours of placing the order. After this period, the order will be processed and shipped, and no further cancellations will be allowed.
5. Contact Us
If you have any questions or concerns regarding your order, please contact our customer service team at:
Email: info@jifol.com
Phone: +91 9868181814
Address: Shop No 7 , Plot No 426 , 427 and 427A , Ground Floor, Khasra no 23/16 and 23/17 , MBR Enclave Pochanpur Sector-23 , DWARKA, South West , Delhi-110078
This policy sets clear expectations about returns and exchanges while also addressing potential issues like damage or defects. It helps protect your business while being transparent with customers.
